Brendan Smith's Blog - Customer Expectations Articles
Read my Customer Expectations Articles
Why Reliability Matters More Than Horsepower for Most Drivers
Horsepower numbers look impressive on paper, and there’s nothing wrong with wanting a car that feels strong and responsive. But after years of helping customers choose vehicles they’ll...
Read MoreUnderstanding Your Warranty: What’s Covered When You Buy New from a Dealership
One of the biggest advantages of buying a brand-new car is the peace of mind that comes with a manufacturer’s warranty. But not every buyer takes the time to understand exactly...
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